1. Header and summary
Explain who you are, what you bring and how people can contact you.
Practical guide
A strong resume does not list everything you have done. It selects evidence that is relevant to the opportunity you want next.
Explain who you are, what you bring and how people can contact you.
Select experience and projects with outcomes relevant to the role.
Add education, tools, languages and certifications that matter.
Describe the action, the problem or scope, and an outcome that clarifies your contribution. Numbers help, but do not invent metrics: process improvements and useful deliverables count too.
Before: “Answered customer questions.” After: “Resolved customer questions by chat and documented recurring cases to reduce response time.”
You do not need to. Start bullets with action verbs and keep the style consistent.
It depends on the norms of your market and role. Omit it when it does not add professional information.